Terms of Use · Buttonly

These terms apply to the Android apps Buttonly Translate and Buttonly Remember. By using an app, you accept them. They are short: please read them.

How the apps handle your data is explained in the Privacy Policy.

These terms are written in English and translated. If a translation is unclear or says something different from the English text, the meaning that is more favourable to you applies.

If you live in Ukraine, also read the section for Ukraine.

What the apps do

Buttonly Translate translates what you say into the language of the person you are talking to and shows how to say it. It translates their answer into your language.
Buttonly Remember keeps what you dictate as text notes on your phone, answers your questions about them and forgets them when you ask.
Both apps work with artificial intelligence (AI). First, the speech recognition service on your phone, from Google, shows your words in the language you chose. The apps also send the sound to our server, where, for most languages, our own speech model turns it into text (details). Then the text goes through our server to an AI: Anthropic’s Claude, in the United States. In Remember, the answers are written by the AI. In Remember, notes are kept on your phone; only your questions and the notes they need go to Claude.

Who can use them

The apps are for adults only, 18 years and older.

To understand you, the apps need:

Google’s speech recognition service on your phone (“Speech Services by Google”). On phones without Google’s services, the apps cannot understand you.
One of our 24 languages: Ukrainian, Russian, English, Dutch, German, French, Spanish, Polish, Italian, Portuguese, Bulgarian, Czech, Danish, Estonian, Greek, Croatian, Latvian, Lithuanian, Hungarian, Romanian, Slovak, Slovenian, Finnish or Swedish. You choose it in the app. If the speech recognition service on your phone does not know a language, the app may mark it as not available on this phone, but it cannot always tell in advance.
An internet connection. For Ukrainian and Dutch, and for other languages without a downloaded Google language pack, the voice itself is also recognised over the internet, by Google (details).

Use them openly

Use the apps openly, and let the other person see the phone.
Do not record anyone secretly.
Do not record conversations you are not part of.

Where the apps do not work

The apps use Anthropic’s AI. Anthropic does not offer its service in some countries and regions, so the apps cannot use the AI there, even on a short visit:

Countries: Afghanistan, Belarus, China (with Hong Kong and Macao), Cuba, Iran, Kosovo, Myanmar, North Korea, Russia, Syria, Venezuela, Western Sahara and Yemen.
In Ukraine: Crimea and Sevastopol, and the whole of the Donetsk, Kherson, Luhansk and Zaporizhzhia regions. This includes the parts under Ukrainian control and the city of Zaporizhzhia.

This follows Anthropic’s list of supported countries, which can change.

You may not use the apps from these places, also not through a VPN.
Our server checks your region by your IP address. This is only approximate (details). If an app refuses to work somewhere else, write to support@buttonly.app.
In Remember, you can still save notes on your phone and delete them in My notes. Only what goes to the AI does not work: questions and “Forget…”.
A trip to such a place does not stop your subscription. You can cancel it in Google Play (how).

Subscription

Free part. In Buttonly Translate, the first 50 translations are free. In Buttonly Remember, notes are free and unlimited, with your phone’s text, and the first 50 questions are free; after that, €3 a month. Your first 50 notes also go through our speech model for free, for most languages. The free part is given once. Its counter is kept in the app’s data and in your phone’s Google backup, so when you reinstall the app, Android restores the counter and no new free part is given; only clearing the app’s data in Android resets it. In Remember, a question asked after the free questions are used up waits on your phone for a subscription. Nothing is charged for it unless you subscribe.
Then a subscription. To go on, you subscribe: €3 a month, including VAT, in countries that use the euro. In another currency, the price is the one that Google Play shows. Each app has its own subscription. In Translate it covers translations beyond the free part. In Remember it covers questions beyond the free part and, for most languages, notes made online through our speech model, when it answers in time (details). In Swedish, Danish, Lithuanian, Latvian, Slovenian and Greek, our server usually uses your phone’s text for notes, so in these languages the subscription covers questions. The Translate subscription does not cover Remember, and the Remember subscription does not cover Translate.
Google sells it. The subscription is sold by Google Commerce Limited through Google Play, under the Google Play terms. Payment, your card and your purchase history are handled by Google. In Ukraine, the seller is Buttonly, and you pay through Google Play (details).
It renews and you can cancel. The subscription renews automatically every month. You can cancel at any time in Google Play; it then stays active until the end of the month you have paid for.
Withdrawal and refunds. If you live in the European Economic Area (the EU, Norway, Iceland and Liechtenstein), you have the right to withdraw from the purchase within 14 days. You exercise it, and get a refund, through Google Play, under its rules. If you asked for the service to start within this period, you pay in proportion to what you have used until you withdraw. In Ukraine, other rules apply. More about getting your money back.
A monthly limit. The subscription covers up to 3,000 translations a month in Translate and, in Remember, up to 2,000 questions a month and, counted separately, up to 2,000 recordings a month through our speech model. Above that limit a note is still saved, with your phone’s text. On Android 12 and older, the first recording above the limit is not saved: the app tells you so and asks you to say it again. The limit on recordings applies to the new versions of the apps. Notes are free and unlimited (details).
If the subscription ends. After a refund, a revocation or the end of the subscription, according to Google Play, the paid part stops working, even if your phone still shows the subscription. The free part stays. You can subscribe again in the app. If you think a refusal is a mistake, write to support@buttonly.app with your Google Play order number.
No ads. Neither app shows ads, with or without a subscription.
You see it before you pay. The price and the conditions are shown on the subscription screen before you pay. Nothing is charged unless you choose it.

AI can make mistakes

The speech recognition service can mishear you, and the AI can misunderstand you or get things wrong.

Speech recognition can be wrong. It works best in a quiet place, with clear speech in the language you chose. The apps show what they heard: check it before you rely on the result. We do not make the speech recognition service or our speech model, and we use them as they are, so we cannot promise that they hear you correctly.
A translation can be wrong. For important matters, such as at the doctor’s, at the pharmacy or when signing something, check the meaning another way, for example with an interpreter.
Remember can mishear a note, miss it or answer wrongly. It answers only from what you have told it and gives no advice. Check important things, such as medicines, doses and appointments, against the original, such as the prescription or the letter, or with your doctor.
Remember can refuse a note or miss a number. It may not save a note that looks like a card number or a password, and it can miss such a number.
Do not rely on the apps in an emergency. Call 112.
If a translation or an answer is offensive or harmful, report it with the small flag on its card.

No guarantee

We do our best, but we provide the apps as they are. We cannot promise that they always work, are always available or have no errors. They need an internet connection and Google’s services, including the speech recognition service on your phone.
Buttonly Translate can send our server up to 3,000 translations a month, and Buttonly Remember up to 2,000 questions a month and, counted separately, up to 2,000 recordings a month through our speech model; one question or recording is one request. Above that limit a note is still saved, with your phone’s text. On Android 12 and older, the first recording above the limit is not saved: the app tells you so and asks you to say it again. The limit on recordings applies to the new versions of the apps. The count starts again on the 1st of each month. If our monthly budget for the AI runs out, the apps pause until the next month (details).
Remember keeps your notes only on your phone, in its Google backup if backup is turned on, and in any copy you send yourself. If you lose your phone without a backup, or clear the app’s data, the notes are gone. We cannot restore them.
We may change an app or stop offering it. If we can, we will announce this in the app or on its Google Play page in advance.
Your legal rights to a service that matches what was promised, and your remedies if it does not, are not limited by these terms. AI can make mistakes (see above). So, where the law allows it, we are not liable for indirect damage, or for damage caused by slight negligence, that results from a misheard phrase, a wrong translation or answer, from lost notes or from an app not working. We are always liable for damage we cause intentionally or through gross negligence, for death or personal injury, and wherever the law of your country does not allow liability to be limited.

How to stop

You can stop using an app at any time: just uninstall it. There is no account to close. If you have a subscription, removing the app does not cancel it: cancel it in Google Play (how).

Before that, you can save a copy of your notes in Remember: tap Send file in My notes, or say, for example, “Send me all my notes”.
In Remember, you can also tap Withdraw consent in My notes, or tap Ask and say “I withdraw my consent”. Remember offers you a copy and then erases all your notes from the phone. This does not cancel your subscription: it is charged until you cancel it in Google Play (how). The same applies if, after an update, you do not agree to the new text: the app does not record or answer questions, and your subscription continues until you cancel it. If you then write to support@buttonly.app with your Google Play order number, we refund the month you had paid for when you withdrew. Refunding your latest payment also ends the subscription at once.
In Translate, you can tap Withdraw consent in the app’s menu. Your voice and text are then no longer sent, so the app cannot translate until you agree again. Your history stays on your phone. This does not cancel your subscription: it is charged until you cancel it in Google Play (how). The same applies if, after an update, you do not agree to the new text: the app does not translate, and your subscription continues until you cancel it. If you then write to support@buttonly.app with your Google Play order number, we refund the month you had paid for when you withdrew. Refunding your latest payment also ends the subscription at once.
More about deleting your data is in the Privacy Policy.

Changes to these terms

When we change these terms, we update this page and the date at the top. If a change is important, we will also announce it in the apps or on their Google Play pages. If you do not agree with a change, you can stop using the app at any time (how).

Who makes the apps

Dmytro Liashko, trading as Buttonly
Sir Winston Churchilllaan 843A, 2286 AA Rijswijk, the Netherlands
KvK: 84903481
Email: support@buttonly.app
Phone: +31 6 19889302
VAT ID (btw-id): NL004034336B89

If you have a question or a complaint, write to us.

If you live in Ukraine

The seller

In Ukraine, the seller of the subscription is Buttonly, not Google. You pay through Google Play. The subscription is for personal use, not for businesses.

Dmytro Liashko, trading as Buttonly
Place of registration and place of business: Sir Winston Churchilllaan 843A, 2286 AA Rijswijk, the Netherlands
KvK: 84903481
Email: support@buttonly.app
Phone: +31 6 19889302
VAT ID (btw-id): NL004034336B89

We are a Dutch business and have no Ukrainian tax number, so we give our Dutch VAT number.

Price and subscription

Price. The price is the one Google Play shows you before you pay. It includes 20% Ukrainian VAT.
What you get. The app you subscribe to, with the monthly limits described above.
Duration. The subscription runs for one month and renews automatically every month.
Cancelling. You can cancel at any time in Google Play (how). It stays active until the end of the month you have paid for.

Refunds and claims

14 days, no reason needed. Within 14 days of your first payment for a subscription, you can withdraw from it without giving a reason and get the whole amount back. This does not apply to renewal payments. Write to support@buttonly.app and give the order number from Google Play. We refund the money through Google Play within 14 days.
If the app does not work because of your region. We refund your last payment, even after these 14 days.
Claims. Write to the same address with your name, the order number and what happened. We answer within 14 days.
Authority. You can also contact the State Service of Ukraine on Food Safety and Consumer Protection.

These rules do not limit your rights under Ukrainian consumer law.

Which law applies

Dutch law applies to these terms. If you live in another country of the European Economic Area or in Ukraine, you keep the protection that the consumer law of your country gives you.